Emergency Management Executive

OPERATIONS :

Ensuring Cost efficient and high Quality of service.

Timely escalation of unresolved Concerns.

Tracking and Submission of MIS & Management reports.

Managing key performance attributes (Fuel efficiency, Cost of maintenance, Tyre utilization, Break downs, accidents, EM calls, VB, SNR, Response Time, CFMS etc).

MACHINE :

Responsible for uptime of the ambulance and optimal performance of the ambulances.

Responsible for the statutory compliances / fuel utilization / scheduled servicing / warranty claims as applicable.

Responsible for handling accident / break down resumption and prompt processing of the insurance claims.

Responsible for identifying and enhancing business relations with local vendors ( Spare part dealers, workshops, tyres & batteries supplying agencies, fuel filling stations and agencies) .

Inventory management at district and ambulance level (Spares / Medical equipment / Medical Consumables).

Reviewing the audit observations / NCs closure and NC closure report to Quality team.

Maintenance of Imprest amount of ambulances / Prompt submission of bills related to Fleet operations.

Man :

Preparing the duty roster, Scheduling of resources, Attendance, Leave management and performance Management at Ambulances.

Responsible for generating and implementing monthly calendar for ambulance visits, Inspections and record maintenance.

Disseminating the information, processes and policies to the field staff.

Responsible for coordinating & executing regular training modules for EMTS / Pilots (Internal / External).

Ensuring Employee engagement and Motivation activities

Supporting HR team in recruitment / Disciplinary issues / Grievance redress / IR Issues.

Ensuring partner relations with the District officials and Hospital authorities.

Ensuring Media relations and Event management (Vehicle launching, awareness campaigns, Beneficiary meet etc).

Note : Apart from above mentioned tasks, Emergency Management Executive might be required to take up activities assigned by their reporting managers on need basis.

Required Candidate profile

Should have effective communication, team building, negotiation and analytical skills, good reading and writing skills with fluency in English & Malayalam

Willing to work anywhere in Kerala

Skills Required

Performance Management, Mis Management, Inventory Management, Statutory Compliance