Front Office Executive

Key Responsibilities :

• Greet and welcome patients and visitors in a friendly and professional manner.
• Handle patient registrations, appointment bookings (walk-in and telephonic), and follow-up reminders.
• Coordinate with doctors and support staff to manage OPD schedules and patient flow.
• Maintain patient records in the hospital management system accurately.
• Handle billing, payments, and provide receipts as per hospital protocols.
• Answer and direct phone calls, respond to basic inquiries, and provide information about hospital services.
• Ensure cleanliness and orderliness of the front office area.
• Address patient complaints or queries promptly and escalate complex issues to the appropriate authority.
• Support administrative functions as and when require

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Job Type : Permanent

Benefits :

Work Location : In person