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KYC Subject Matter Expert, Oceania

KYC Subject Matter Expert, Oceania

MUFGBengaluru, Republic Of India, IN
17 days ago
Job description

About Us :

MUFG Bank, Ltd. is Japan’s premier bank, with a global network spanning in more than 40 markets. Outside of Japan, the bank offers an extensive scope of commercial and investment banking products and services to businesses, governments, and individuals worldwide. MUFG Bank’s parent, Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the world’s leading financial groups. Headquartered in Tokyo and with over 360 years of history, the Group has about 120,000 employees and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing.

The Group aims to be the world’s most trusted financial group through close collaboration among our operating companies and flexibly respond to all the financial needs of our customers, serving society, and fostering shared and sustainable growth for a better world. MUFG’s shares trade on the Tokyo, Nagoya, and New York stock exchange.

MUFG Global Service Private Limited :

Established in 2020, MUFG Global Service Private Limited (MGS) is 100% subsidiary of MUFG having offices in Bengaluru and Mumbai. MGS India has been set up as a Global Capability Centre / Centre of Excellence to provide support services across various functions such as IT, KYC / AML, Credit, Operations etc. to MUFG Bank offices globally. MGS India has plans to significantly ramp-up its growth over the next 18-24 months while servicing MUFG’s global network across Americas, EMEA and Asia Pacific

About the Role :

Position : KYC Team Leader / Manager

Location : Bangalore, India

Legal Entity : MGS – India

The Opportunity :

  • The role encompasses several tasks involving KYC analysis across multiple business lines, training the team on KYC and regulatory environment, ensuring AML Regulations, policies / procedures are maintained and adhered,
  • Monitoring and reporting performance to the management based on agreed timescales.
  • This role also involves liaising with the business partners as well as colleagues and senior onshore partners thus ensuring timely resolution of queries.

What you will do :

  • The Team Leader / Manager will be part of a team of Customer Due Diligence (CDD) for Financial Institutions (FI) Customers within the CDD team of the Global Financial Crimes Services Division (GFCD) and will be supporting all aspects for conducting FI CDD processes as part of Know Your Customer (KYC).
  • Responsible for meeting customer expectations and PLA standards for the overall team.
  • Lead and motivate a team of makers and checkers in a challenging environment and assist the team in facilitating greater efficiency and timely production of high-quality KYC profiles
  • Interfacing with Onshore team, Compliance, and Relationship Managers where applicable especially on matters that involve escalation of pending and ageing profiles.
  • Provide adequate training from a client due diligence perspective and develop a team of global KYC professionals.
  • Assist the team in comprehending complex ownership structures.
  • Experience with AML / KYC tools such as SWIFT KYC Registry, Factiva, Bankers Almanac, etc.
  • Good knowledge of commercial banking products like domestic & cross border telegraphic fund payments, trade finance, foreign exchange, etc
  • Thorough understanding of legal structures of various client types : financial institutions, corporate, NBFI, Trusts, Public / Government FIs, private companies, funds, SPV etc.
  • Proven skill sets in analysing implications of mergers and acquisitions on legal identities & ownership structures of Corporate, FIs & Funds.
  • Act as a KYC knowledge center to the team and ability to resolve queries pertaining to high-risk KYC profiles.
  • Interpret regulatory / policy changes and communicate their implications to the team. Ability to establish action points arising out of the same and incorporate the impact within laid down procedures.
  • Keeping abreast of developments within the financial regulatory environment and proactively educate the team on the same.
  • Work in tandem with the Quality Assurance team to ensure overall high-quality profiles emanating from the team and address quality issues to meet the established performance standards.
  • Ensure implementation and adherence to audit and compliance requirements and proactively highlight potential issues to the management.
  • Ensure zero operational / reputational loss.
  • Provide timely and effective feedback on performance to the team on job objectives and mentor team members to achieve the expected performance standards.
  • Plan for effective utilization of resources and exhibit complete ownership of the business.
  • Meet the needs and expectations of customers by ensuring that escalations and complaints are handled in a timely and appropriate manner.
  • Develop and maintain excellent professional relationship with all stake holders.
  • Facilitate continuous improvement of workflow, customer service, personnel development through various initiatives like process re-engineering, training, sharing best practices etc. in conjunction with peers and line management.
  • Ability to prepare reports and dash boards as per requirements in line with SLA's, KPI's and KRI's
  • Requirements :

    What you will need to succeed in the role :

  • Excellent understanding of KYC, financial regulatory environment, and AML risk implications (E).
  • 5-9 years of experience in KYC process & Anti Money Laundering with proficiency in various entity types (E).
  • 3+ years of team handling experience in leading teams delivering KYC Due Diligence for global banks with primary focus on risk-based approach is preferred (E).
  • Sound knowledge of financial regulatory requirements (D).
  • Ability to interpret complex changes in regulatory guidelines and assess impact (D).
  • Excellent verbal and written communication skills, especially in writing risk assessment, good organizational and inter-personal skills (E).
  • Team player and ability to manage people and performance (E).
  • Ability to handle crisis situations and take appropriate / timely decisions (E).
  • Ability to work well under pressure with high degree of accuracy (E).
  • Good understanding of MS office and proven skills on banking platforms (D).
  • Self-driven individual (E).
  • What Additional skills are required :

    Minimum Qualification :

  • Graduation in Commerce / Finance or equivalent would be essential (10+2+3)
  • Flexibility to work in different shift timings
  • Additional certification : ACAMS, ICA, IIBF KYC and other Financial Crime Certifications (Optional)
  • MUFG Way “Committed to empowering a brighter future”

    Equal Opportunity Employer :

    The MUFG Group is committed to providing equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, national origin, physical appearance, religion, gender expression, gender identity, sex, age, ancestry, marital status, disability, medical condition, sexual orientation, genetic information, or any other protected status of an individual or that individual's associates or relatives, or any other classification protected by the applicable laws.

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    Subject Matter Expert • Bengaluru, Republic Of India, IN

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