No longer accepting applications
Deputy General Manager Operations (Pan India)
goSTOPSBengaluru, IN2 days ago
Job descriptionRecruit, lead, and mentor property heads, managers, and support staff; cultivate a collaborative, high-performance culture. Assess team capability gaps, implement training and professional development initiatives, and oversee performance appraisals. Uphold service standards to deliver memorable, social, and safe stays for millennial and Gen Z guests. Respond personally to escalations, leveraging feedback solutions and online reputation platforms. Foster community engagement by supporting hostel-level events and local experiences, integrating the Zostel / Bloom approach. Prepare and monitor annual budgets and forecasts; own P&L responsibility at the cluster / branch level. Track financial performance against KPIs; optimize costs, occupancy rates, and ancillary revenue streams. Implement cost-saving measures without compromising guest satisfaction or safety. Collaborate with central teams to accelerate region-focused digital marketing, channel management, and group / corporate sales. Oversee MICE and group business strategies for expanding the brands reach into new market segments. Monitor local competition; adapt pricing, packages, and promotions. Manage relationships with suppliers and service vendors for optimal procurement, timely delivery, and cost control. Liaise with internal stakeholders (e.g., Technology, HR, Marketing) to resolve operational challenges and drive innovation. Ensure regulatory compliance (licensing, safety, legal) for all properties. Enforce security and sustainability measures, conducting regular assessments and implementing corrective action. Maximize adoption of PMS, RMS, CRM, and guest engagement platforms to drive efficiency and enhance guest satisfaction. Use analytics for revenue optimization, staff resource allocation, and customer segmentation. Bachelor’s or Master’s in Hospitality Management / Business Administration; MBA preferred. 8–15 years of relevant hospitality experience, including at least 4 years in multi-property / corporate roles with backpacker, budget, or lifestyle hotel chains (Bloom Hotels, Zostel, goSTOPS). Proven leadership of large, cross-functional teams in a result-driven, energetic, youth-centric environment. Strategic, analytical, and process-driven leadership. Strong stakeholder management, communication, and negotiation skills. Expertise in cost control, budgeting, and revenue / marketing management. Digitally savvy with hospitality automation and online guest engagement platforms. High standards of integrity, commitment to service, and continuous improvement.
About goSTOPS
We're India's fastest-growing hostel chain, scaling from 30 to 100+ properties across the country. We've built hostels that travelers actually love. Youth travel in India is exploding, and we're positioned to capture it. But as we scale, we need to get smarter about pricing, sharper on distribution costs, and more disciplined with data. That's where you come in.
Role Objective
Lead end-to-end property operations for goSTOPS, driving strategy, profitability, and superior guest experience. Ensure scalable processes, high service standards, and a strong brand reputation across all units in the region or nationwide cluster.
Key Responsibility Areas
1. Operations Management
- Oversee daily operations for the branches assigned with hands-on and process-oriented supervision.
- Drive execution of SOPs for Front Office, Housekeeping, F&B, Facility Management, Security, and Maintenance.
- Conduct regular audits of guest services, hygiene protocols, and physical property upkeep.
2. Team Leadership & Development
3. Guest Experience Excellence
4. Financial Stewardship
5. Sales, Marketing & Revenue Growth
6. Vendor & Stakeholder Relations
7. Compliance & Risk Management
8. Technology & Process Innovation
Qualifications Required
Key Competencies
Create a job alert for this search
Deputy General Manager • Bengaluru, IN
Related jobs
Our client is one of the leading cement manufacturers in India.Carry out Industry analysis & demand forecasting for budgeting (sales, sales promotion & manpower).
Carry out sales through mul...Show moreLast updated: 30+ days ago
- Promoted
Deputy General Manager - Business Development
ConfidentialBengaluru / Bangalore, India Godrej Properties Limited (GPL).Job Title : Deputy General Manager – BD.Job Type : Permanent, Full-time.Function : Business Development.
Business : Godrej Properties Limited.Location : Hyderabad, South Z...Show moreLast updated: 22 days ago
- Promoted
Deputy General Manager Operations
ConfidentialBengaluru / Bangalore Decorpot is seeking a passionate, results-oriented, and dynamic.Deputy General Manager (DGM) - Operations.The ideal candidate will possess strong project and people management skills, a proactive m...Show moreLast updated: 30+ days ago
- Promoted
Deputy General Manager - Customer Interaction Suite
ConfidentialBengaluru / Bangalore, India Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media serv...Show moreLast updated: 30+ days ago
Deputy General Manager - Sales
Saaki Argus & Averil ConsultingBengaluru, Karnataka, IndiaQuick Apply
- Promoted
Deputy General Manager-commercial operation
Bangalore International Airport LtdBengaluru, Karnataka, India About the Company-Kempegowda International Airport, Bengaluru (KIAB / BLR Airport), named after founder of the City – Hiriya Kempegowda – has the unique distinction of being the first Greenfield Air...Show moreLast updated: 18 days ago
- Promoted
General Manager Operations-Furniture
Saddles IndiaBengaluru, Karnataka, India Saddles India is a leading manufacturer of premium leather, vinyl, and fabric seat covers, trusted by the largest automotive OEMs and the luxury accessories market.
With a strong legacy of over 25 y...Show moreLast updated: 28 days ago
- Promoted
- New!
Deputy General Manager
Talent Corner HR Services Pvt LtdBengaluru, Karnataka, India Position Title : Deputy General Manager (DGM) Department : Operations / Production / Engineering Industry : Solvent Extraction & Edible Oil Location : (Insert Location) Reporting To : General Manag...Show moreLast updated: 4 hours ago
- Promoted
Vodafone Idea - General Manager - Mass Retail Distribution
VodafoneBangalore, India Mass Retail Distribution Head Job Level / Designation : M3 Function / Department : S&D <...Show moreLast updated: 1 day ago
- Promoted
Deputy General Manager- Cloud - Products
ConfidentialBengaluru / Bangalore, India Job Title : Group Product Manager / Deputy General Manager.Location : Bengaluru, India (Hybrid).Employment Type : Full-time Job.
Tata Communications is seeking a visionary Group Product Manager to lead ...Show moreLast updated: 18 days ago
- Promoted
- New!
General Manager - India
ADLINK TechnologyBengaluru, Republic Of India, IN Position : India Country Manager.We are seeking a seasoned and strategic India Country Manager with deep experience in the Edge Computing industry to lead our Indian subsidiary.This role requires st...Show moreLast updated: 10 hours ago
- Promoted
FuelBuddy - General Manager - Business Development
FuelBuddyBangalore, India Southern India, especially Bangalore region.This is a high-impact, this role focused solely on identifying, targeting, and closing new B2B accounts.
A key responsibility will also be to ensure timel...Show moreLast updated: 17 days ago
- Promoted
Assistant General Manager
Enjobs.netBengaluru, Karnataka, India Senior Manager / Assistant General Manager – Business Development (Power Trading).Remote (Reporting to Bangalore).We are looking for an experienced professional to lead.
Business Development for Pow...Show moreLast updated: 15 days ago
- Promoted
General Manager - Treasury
Orkla IndiaBengaluru, Karnataka, India Designation - Head - Corporate Treasury.Orkla India's success story is intricately linked to its ability to cultivate deep consumer connections with its flagship brands, MTR Foods and Eastern Condi...Show moreLast updated: 30+ days ago
- Promoted
iBUS - Deputy General Manager - IFC & Internal Audit
Ibus networksBangalore, India BUS is a digital infrastructure company dedicated to connecting everyone, everywhere.We bridge the digital divide by providing scalable connectivity solutions.
As a leader in 5G convergence, we spec...Show moreLast updated: 30+ days ago
- Promoted
General Manager Operations-Furniture
ConfidentialBengaluru / Bangalore, India Saddles India is a leading manufacturer of premium leather, vinyl, and fabric seat covers, trusted by the largest automotive OEMs and the luxury accessories market.
With a strong legacy of over 25 y...Show moreLast updated: 22 days ago
- Promoted
Deputy General Manager Operations (Pan India)
goSTOPSBengaluru, Karnataka, India We're India's fastest-growing hostel chain, scaling from 30 to 100+ properties across the country.We've built hostels that travelers actually love.
Youth travel in India is exploding, and we're posi...Show moreLast updated: 23 hours ago
- Promoted
Deputy General Manager-Commercial Operation
Bangalore International Airport LtdBengaluru, Republic Of India, IN About the Company-Kempegowda International Airport, Bengaluru (KIAB / BLR Airport), named after founder of the City – Hiriya Kempegowda – has the unique distinction of being the first Greenfield Air...Show moreLast updated: 18 days ago
- Promoted
Magic Bus - Deputy General Manager / General Manager - Livelihood
Magicbus Foundation IndiaBangalore, India Job Designation / Title : Deputy General Manager / General Manager Department : Livelihood Position Reports to : Sr.Director - Livelihood Operations Show moreLast updated: 30+ days ago