Senior Manager - Operational Excellence

Major accountabilities :

• Deliver as an individual contributor on projects, through direct involvement and supervision
• Lead junior BPE associates and act as coach of new / existing team members
• Build expertise in specific line functions where deployed. Support GPOs and GSOs to optimize and evolve their activities. Work with DDIT colleagues to identify and implement automation opportunities Ensure transparent communication
• Support the managers and directors in project work and provide support during all project phases.
• Align closely with stakeholders at country, functional and global level as defined by the requirements of the different projects and initiatives.
• Independently monitor milestones of the projects as well as completion.
• Take ownership for subparts of the overall project and ensure completion of these.
• Provide change management support and appropriate communications for the implementation of process improvement levers / solutions
• Monitor implementation and sustenance of business impact

Key performance indicators :

Financial and Business Results :

Process simplification

Savings generated

Improvement of quality of outcome

Processes Efficiencies and Effectiveness

Lead times and Productivity

Strategy / Customer Focus :

Business value generated

Capabilities & Expertise :

Team culture (Our Voice)

Capability development

Improvement of culture of continuous improvement

Soft Skills :

Level of collaboration - typically works at project level across line functions within Development OU

Strong ability to develop and manage internal stakeholder relationships

Ability to take control of ambiguous situations and drive practical change

Minimum Requirements :

Work Experience :

7 years experience leading significant business process, organizational change, operating model and / or process improvement consulting projects

Experience of regulated environments, particularly the impact in the pharmaceutical industry

Experience in the area of capability development or learning is a distinct advantage

Proficiency in Lean, quality management systems and operational excellence

Proven experience of working successfully in a collaborative team environment across different cultures, operating with and influencing others to achieve a common objective

Must have worked in consulting teams in an equivalent internal consulting organization or a major consulting company

Skills :

Business Process Transformation.

Process modelling

Training

Lean Six Sigma.

Scrum (Programming Methodology).

Strategic Planning.

Core consulting skills

Languages :

English.

Skills Desired

Building Construction, Business Networking, Business Partners, Business Planning, Business Process Transformation, Business Strategy, Curiosity, Decision Tree (Forecasting Model), Diversity & Inclusion, Finance, Go-To-Market Strategy, Key Account Management, Leadership, Lean Six Sigma, Management Consulting, Scrum (Programming Methodology), Strategic Planning

Skills Required

Business Strategy, Scrum, Six Sigma, Business Planning