Order Management Executive - Surat, Gujarat

Job Title : Order Management Executive

Location : Surat, Gujarat

Industry : Jewellery

Department : Operations

Reporting To : Operations Manager / Business Head

Company : Diamond Headquarters Private Limited

Job Summary :

We are looking for a dedicated Order Management Executive to be stationed at our Surat based jewellery manufacturing facility. This individual will be responsible for end-to-end handling of orders from receiving orders to overseeing manufacturing, performing quality control checks, coordinating with transport / logistics, and ensuring timely dispatch to our retail studios. This role requires a highly organized and proactive professional with a strong background in operations, vendor management, and manufacturing workflows, preferably within the jewellery industry.

Key Responsibilities :

o Order & Production Management

• Manage daily orders and ensure timely processing with Head Office.
• Coordinate production schedules and ensure delivery timelines are met.
• Track each order from initiation to dispatch to our studios.
• Maintain records of all orders, status updates, and timelines.

o Financial & Compliance Documentation

o Expenses Management

o Cross-functional Coordination

o Facility, Maintenance & Management

o Documentation & Record-Keeping

o Procurement & Resource Management

o Repairs & Maintenance Oversight

Key Requirements

Education :

Skills :

Skills Required

Ms Excel, Compliance, google sheets , Billing, Taxation