Integration Specialist

We’re Hiring | Technical Support Engineer – Integrations

Are you passionate about solving complex technical challenges, debugging integrations, and making enterprise systems talk to each other seamlessly? If yes — we want

you

on our team!

As a

Technical Support Engineer (Integrations) , you’ll be part of our

TechSupport Backend (B2B – Enterprise Customer)

team, helping global clients troubleshoot and resolve issues related to

APIs, SSO, LDAP, and web services .

You’ll act as the bridge between customers, developers, and infrastructure teams — ensuring smooth integrations and world-class customer experience.

What You’ll Do

Resolve integration, authentication, and connectivity issues (REST / SOAP, SAML, OAuth, LDAP).

Diagnose data exchange, API, and email infrastructure challenges.

Perform root cause analysis (RCA) and collaborate with internal engineering teams.

Script in

JavaScript / Python / Shell

for automation and troubleshooting.

Work on

Linux / Unix or Windows Server

environments.

What We’re Looking For

✅ 3–8 years of technical / integration support experience (SaaS / Cloud preferred).

✅ Hands-on with

SSO, APIs, LDAP, JDBC / ODBC, Networking .

✅ Strong scripting (JavaScript / Python / Shell) and SQL skills.

✅ Excellent communication and problem-solving mindset.

Bonus :

ServiceNow, Cloud (Azure / AWS / GCP / Okta), ITSM / ITIL, CMDB.

Location :

Hyderabad (Hybrid – 3 Days WFO)

Education :

B.Tech / B.E. / B.Sc. (CS or IT)

Notice Period : Immediate to 3 Weeks

Take the Next Step

If you’re ready to be the technical backbone behind global integrations — this is your chance!

Register & complete our quick

assessment test

to qualify for the next round

Click here to Register & Take the Assessment

All the best! You’re one assessment away from your dream job.

– Team Trigent