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Mdm Team Lead - Material Master Domain

Mdm Team Lead - Material Master Domain

AkzoNobelBelgaum, Republic Of India, IN
4 days ago
Job description

Responsibilities

  • Manage the team of 14 data stewards responsible for governance and maintenance of material master data. i.E. FINI, RAW, PACK
  • Manage day-to-day operations of the team : team meetings, daily KPIs, quality monitoring of the work done by the team
  • Coach and develop the team
  • Responsible, together with the team, to be the Single Point of Contact and escalation channel for business for Operations issues
  • Manage escalation process of team issues raised by business
  • Conduct root cause analysis for the recurring escalations and errors reported in process and ensure to execute CAPA (Corrective Action & Preventive Action) for errors identified.
  • Continued focus on standardization and optimization to drive optimization and customer satisfaction
  • Monitor and improve data accuracy, completeness, and consistency in ERP systems
  • Support Projects and Stakeholder Collaboration
  • Partner with business stakeholders, IT, and data governance teams to resolve issues and support initiatives.
  • Customer Service mindset with excellent customer service skills.
  • React to business changes, optimize processes, simplify workload, identify risks and alert in time
  • Educational Level :
  • Post-Graduation in Business Administration, Accounting, Finance, Economics, IT or equivalent work experience
  • Working Experience :
  • Minimum 10 years’ overall experience with 5 years’ experience in MDM related function and 2 years in people manager role
  • Experience in managing operations teams (delivery within SLAs) and leadership skills
  • Experience in MDM application systems as key user (preferably SAP and SAP MDG)
  • Expertise in SAP Material Master data (MM)
  • Skill required :
  • Keeps deadlines and produces high quality output
  • Strong work-ethic and commitment to business principles
  • Excellent communication, networking and presentation skills
  • Ability to multi-task, follow through on actions agreed and attention to detail
  • Fluent in both written and oral English
  • Proficient in SAP, MDG, ServiceNow
  • Expertise in Microsoft Excel and Power Bi
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Team Lead • Belgaum, Republic Of India, IN

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