JOB DESCRIPTION
ROLE – Engagement Lead | Associate Director, IT
RESPONSIBILITIES
- Delivery accountability and implementation ownership of IQVIA’s AI ML based initiatives end to end.
- Establish a strong understanding of product strategy and roadmap in working with Product management lead and contribute to roadmap from technology enable capabilities standpoint
- Responsible for providing technology leadership to engineering team to ensure product gets built based on defined specifications and industry best practices in a timely manner
- Work with product owner, scrum masters and the scrum team do release and sprint planning and provide team commitments accordingly.
- Act as a technology SME and educate internal and in many cases external users about product capabilities, best practices in technology and software engineering management
- Responsible to ensure product is built in a modular, configurable and in a service based implementation model.
- Accountable for solution oversight on the project covering functional as well as non-functional requirements of the project.
- Oversee design, engineering, testing and product release. Provide technology leadership in terms of making a feature release decision and provide hands on leadership to resolve post release issues as needed.
- Ownership of collecting and help analyzing product KPIs.
- Work with Support team to put right product monitoring and hypercare + support model
- Work with Product manager to plan future incremental releases, new minimum viable products and manage global roll out of product features
- Accountable for adherence to all SDLC and project governance mode followed within RDS IT wrt project scoping, feasibility, estimation, change control, gate reviews and delivery of the final release.
- Accountable for identifying skill sets needed for project implementation in collaboration with the demand function.
- Accountable for liaising with the resource management team to obtain resources with the requisite skill sets for project implementation.
- Accountable for managing any delivery related escalations
- Accountable for preservation and enhancement of product / business-line specific domain knowledge.
- Responsible for functional people management of a team of domain aligned roles like Delivery Project Managers, Architects, System / Data Analysts, Developers and Testers
- Accountable for project performance reporting – status, change / s, metrics, risk, issues and dependency management to relevant stakeholders
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
Hands on experience on the software development practice with larger exposure to system architecture.Strong Application development background and microservices architectureExposure to one or more of the AI technologies such as ML, NLP and OCR and strong end to end delivery backgroundRequire knowledge of GITLAB, JIRA, Kubernetees, DockersExposure to cloud hosting such as AZURE or AWS is added advantageDeep knowledge of Software Development Life Cycle & Agile PrinciplesIn-depth understanding of Software Engineering principlesHands-on experience of running large delivery projects in a global industrialized software delivery environment (Agile and SAFe) is good to have.Experience with Clinical domainExcellent communication and interpersonal skills, including good command of English languageStrong leadership skills with proven ability to lead a virtual team in a matrix structureInnovative and strategic thinking capabilityExcellent negotiation and influencing skillsAbility to establish and maintain effective working relationships with coworkers, managers and stakeholders.Ability to learn quickly and adapt to new environmentsGood problem-solving skillsBeing sensitive to different cultures and ability to work globallyPHYSICAL REQUIREMENTS
Extensive use of keyboard and mouse requiring repetitive motion of fingers and wristsRegular sitting for extended periods of timeFrequent use of telephone, virtual meetings and face-to-face communication requiring accurate perception of speechAt IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 70,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com.