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Service coordinator / Service Engineer
ConfidentialChennai30+ days ago
Job descriptionBachelor's degree in Engineering or a related field. 3-5 years of experience in a service coordination or engineering role. Strong technical knowledge of systems and equipment relevant to the industry. Proficient in using service management software and tools. Excellent communication and interpersonal skills to interact with clients and team members. Ability to work independently and manage multiple tasks effectively.
Job Description
We are looking for a motivated and detail-oriented Service Coordinator / Service Engineer to join our team in India. The ideal candidate will be responsible for coordinating service activities, troubleshooting technical issues, and ensuring customer satisfaction. This role requires a blend of technical expertise and strong organizational skills.
Responsibilities
- Coordinate and schedule service appointments for clients and technicians.
- Conduct on-site service and maintenance for equipment as required.
- Troubleshoot and diagnose technical issues, providing timely solutions.
- Maintain accurate records of service activities and customer interactions.
- Provide excellent customer service and support to clients throughout the service process.
Skills and Qualifications
Skills Required
Problem Solving, Customer Service, Troubleshooting
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Service Engineer • Chennai