Customer Relationship Management Manager

We’re seeking a Client Relationship Manager / Account Manager to build and nurture key client

relationships, manage accounts end-to-end, and identify opportunities for business growth across

our IT services portfolio.

Key Responsibilities

• Manage strategic client relationships and ensure customer satisfaction.
• Identify upselling and cross-selling opportunities.
• Coordinate with technical and delivery teams for smooth project execution.
• Handle account planning, revenue forecasts, and pipeline management.
• Participate in proposals, RFPs, and negotiations.
• Execute targeted sales campaigns and support client events.

Skills & Experience

in IT services.