As a seasoned Salesforce expert, you will play a pivotal role in delivering tailored solutions to clients, maximizing the value of their Salesforce investment.
Key Responsibilities :
- Meet with clients to comprehend their business processes, challenges, and objectives.
- Conduct thorough workshops and interviews to gather detailed requirements.
- Translate client needs into actionable Salesforce solutions.
- Design customized Salesforce configurations based on client requirements.
- Lead the implementation of Salesforce products, including Sales Cloud, Service Cloud, Marketing Cloud, and others.
- Configure Salesforce applications, including custom objects, fields, reports, dashboards, workflows, process builders, and Lightning components.
- Collaborate with technical teams to implement complex solutions.
- Manage multiple Salesforce projects from initiation to completion.
- Develop project plans, timelines, and resource allocation strategies.
- Provide status updates and communicate project milestones.
- Offer end-user training and ongoing support.