Role : Subject Matter Expert Airline Domain
Experience : 5+ years
Location : Chennai, WFO
Key Analyze airline business processes and identify areas for improvement.
- Gather, document, and validate business requirements from stakeholders.
- Work closely with Product Managers, SMEs, and Technical teams to translate requirements into functional specifications.
- Support ongoing Change Requests (CRs) and backlog grooming with detailed analysis.
- Conduct impact analysis and feasibility studies for new initiatives.
- Ensure alignment of solutions with industry standards and airline domain practices.
- Provide insights through data analysis, reporting, and presentations to stakeholders.
Required Skills & Qualifications :
Minimum 5 years of experience in the airline domain (reservations, ticketing, operations, or related areas).Strong analytical, problem-solving, and documentation skills.Hands-on experience with requirement gathering, business analysis, and process mapping.Excellent communication and stakeholder management skills.Ability to work in cross-functional teams and handle multiple priorities(ref : iimjobs.com)