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▷ (3 Days Left) Operations Coordinator

▷ (3 Days Left) Operations Coordinator

TotdotHyderabad, Telangana, India
13 hours ago
Job description

About Totdot

Totdot is a curated online marketplace for kids, featuring 100+ premium Indian brands across clothing, toys, décor, and gifts. We operate on Shopify and are building an exciting, tech-enabled e-commerce platform for modern parents.

Role Overview

We’re looking for an Operations Coordinator who’s organised, tech-savvy, and interested in how e-commerce works behind the scenes. You’ll play a key role in order management, vendor coordination, and process automation — helping ensure every order is fulfilled smoothly and every customer has a great experience.

Responsibilities

  • Coordinate daily orders and dispatches with multiple brands
  • Share order details and tracking info with customers
  • Track deliveries, returns, and exchanges
  • Upload new products and manage backend details on Shopify
  • Maintain clear records of order status, payments, timelines
  • Identify gaps in process and suggest ways to improve workflows
  • Assist in setting up basic automations or streamlining tasks
  • Collaborate with the founders and cross-functional teams

Who You Are

  • 1–3 years of experience in operations, e-commerce, or a startup role
  • Comfortable using Google Sheets, Gmail, and web tools
  • Excellent written and verbal communication
  • Detail-oriented and dependable
  • Curious about how e-commerce works (Shopify, automations, etc.)
  • Bonus : Experience with customer support, vendor management, or backend tools

    • Why Join Totdot

  • Young, fast-growing brand redefining the kids’ shopping space
  • Learn hands-on about D2C, Shopify, operations, and tech stacks

    • Flexible, founder-led startup environment

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    Operation Coordinator • Hyderabad, Telangana, India