Deputy Manager - Quality Control

Role Summary :

The incumbent will be responsible for managing end-to-end Quality Control activities at the factory, ensuring robust quality systems, zero-defect culture, and compliance with internal and regulatory standards.

Key Responsibilities :

Ensure standard QC procedures for RM / PM / Bulk / FG sampling and release are followed as per AQL, specs & analytical protocols.

Audit and manage BPR, IPQC & QC documentation. Implement CAPA for non-conformance.

Strengthen in-process checks and support plant teams in incident mapping & resolution.

Drive improvement in QACI, QRI & QMS metrics; generate and publish QC MIS reports.

Manage disposition of rejected / non-conforming materials and ensure traceability.

Maintain specifications, shade cards, artworks, and coordination with related teams.

Conduct trials for NPDs and changes; ensure protocol-based evaluation and implementation.

Perform risk audits (unit / supplier), recommend CAPAs and follow-up.

Train QC / shopfloor teams on SOPs, systems, audits, and process controls.

Support root cause analysis, CAPA, FMEA, and shopfloor troubleshooting.

Lead Quality initiatives like Kaizens, Six Sigma projects, complaint reduction drives.

Qualifications & Experience :

Education :

M.Sc. Chemistry (mandatory) ➤ ISO Lead Auditor / Six Sigma certification preferred

Experience :

➤ 8–10 years in FMCG QC, including 5–6 years in factory team leadership ➤ Hands-on with ISO, audits, NPD, validations, SAP QM, SOPs, risk / process audits ➤ Experience in complaint investigation, CAPA, and supplier quality systems

Other Requirements

➤ Strong analytical & documentation skills

➤ Ability to lead cross-functional teams

➤ Proficiency in SAP-QM (preferred)