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AMGBTEH108- IT - Team Lead - SAP SD / FICO
Talent WorxHyderabad, TS, IN12 hours ago
Job type
- Quick Apply
Job descriptionlead and coordinate on daily base a team of both SAP analysts and SAP ABAP developers ensure seamless collaboration between all team members define priorities to the team members based on the urgency and priority of the issues / bugs manage resources between the 3 Finance teams to ensure service continuity during peak
demand or team shortages
- ensure incidents are resolved within defined SLA-periods and escalate when needed
- monitor and analyze team capacity, allocating work based on availability and skillsets
- define, track and enforce service performance KPIs
- prepare and present weekly and monthly performance reports to management
- drive and chair service review meetings with business stakeholders
- identify service improvement opportunities and lead initiatives to address them
- foster a culture of continuous improvement, quality delivery, and user-centric support
- understand the business requirements related to order-to-cash processes by preference having
- Leadership skills
- Strong understanding of incident, change and problem management
- Processes and IT system minded
- Techno functional experience in the order-to-cash process (SAPSD, FICO)
- Ability to work in extended teams located in Europe and India
- Relevant experience in a similar function as team leader in another organization (min 3 years)
- Background with SAP SD, FICO module is required
- A master’s degree in Economics, Computer Science, Computer Engineering, Engineer Electronics or equivalent
- English : Advanced
experience with European business entities
Requirements
Act as an example for the team members
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Team Lead • Hyderabad, TS, IN