Collection Agent

Description

We are seeking a motivated Collection Agent to join our team in India. This role is ideal for freshers / entry-level candidates who are looking to start their career in the financial services sector and are eager to learn and grow in a dynamic environment.

Responsibilities

• Contact customers to collect outstanding payments
• Negotiate payment plans and settlements
• Maintain accurate records of customer interactions and payments
• Resolve customer inquiries and disputes regarding their accounts
• Collaborate with team members to improve collection processes
• Prepare and submit reports on collection activities and outcomes

Skills and Qualifications

Education

12th Class (XII)

Skills Required

Negotiation Skills, Customer Service, Debt Recovery, Communication Skills, Time Management, Problem Solving, Attention To Detail, Data Entry, Conflict Resolution, Sales Skills