Process Improvement Manager

Position : Operations Manager

Location : India (Remote)

Employment Type : Full Time

Schedule : Monday to Friday, Day Shift

Experience : 5+ Years in Operations, Business Operations, or Program Management in Tech, SaaS, or Services Organizations

Company Description

Scry AI is a research-led enterprise AI company that builds intelligent platforms for BFSI, insurance, logistics, and industrial enterprises to drive efficiency, insight, and compliance. Our product suite includes Auriga for conversational AI, Collatio for document intelligence, and Concentio for cognitive IoT and operational intelligence. These platforms help clients convert complex, fragmented data into actionable enterprise intelligence.

We are looking for an Operations Manager to strengthen the backbone of our day-to-day execution, streamline processes, and ensure cross-functional teams can move faster with clarity, structure, and reliability.

Role Overview

As an Operations Manager at Scry AI, you will be responsible for designing and managing the internal processes that keep the company running smoothly. You will partner with leadership, product, sales, HR, and finance to translate goals into operational plans, track execution, and remove roadblocks. This role demands strong problem-solving skills, comfort with data, and the ability to bring order and predictability to a fast-moving environment.

Key Responsibilities

Business Operations and Process Improvement

• Map, standardize, and continuously improve core business processes across sales, delivery, support, and internal operations
• Identify bottlenecks, propose solutions, and implement process changes that improve efficiency, quality, and collaboration
• Create and maintain SOPs, checklists, and playbooks for repeatable activities across teams

Planning, Execution, and Coordination

Data, Reporting, and Governance

Vendor, Tools, and Admin Management

People, Culture, and Enablement

Required Qualifications and Skills

experience with projectmanagement tools (e.G., Jira, ClickUp, Asana, Monday.Com) is a plus

Our Ideal Candidate

If this role interests you, follow our page to stay updated on more job opportunities and to see how Scry AI is building secure, scalable AI platforms while strengthening the operations that support our growth.