Account Manager (Work from Office)

We’re looking for an Account Manager / Customer Success Manager who doesn’t just manage accounts — but owns client growth .

Someone who can think beyond deliverables, build trust with CXOs, and drive results that make clients stay, scale, and advocate for us.

Location : Ahmedabad (Hybrid)

Experience : 5–10 years | Reports to : Head of Client Success / COO

Company : Mavlers – Global Lifecycle Marketing & MarTech Agency (700+ people)

At Mavlers , we’re scaling fast across CRM, Lifecycle Marketing, MarTech, and Digital — helping global brands grow smarter through data-driven strategy, automation, and creative execution.

Company : Mavlers – Global Lifecycle Marketing & MarTech Agency (700+ people)

We’re looking for a proactive account manager who excels at building and nurturing client relationships, driving measurable outcomes, and ensuring smooth execution of digital marketing and CRM campaigns. This role calls for a strategic thinker who can balance client satisfaction with business growth, using data, communication, and collaboration to deliver results.

What You’ll Do

• Own a portfolio of global clients (US / UK / AU) — drive retention, renewals, and revenue growth.
• Understand each client’s business deeply and propose lifecycle, CRM, or digital marketing solutions that actually move the needle.
• Collaborate with internal delivery teams across MarTech, CRM, Email, Web, and Performance.
• Identify upsell / cross-sell opportunities through insight, not push.
• Lead QBRs, report business impact, and ensure project quality.

What You Bring

Experience & Skill Benchmarks

Key Responsibilities :