Primary Responsibilities
- Own end-to-end UX strategy and design, including hands-on work, for high-impact digital projects and initiatives across mobile, web, and responsive platforms.
- Lead UX designers in the work to translate business and user needs into clear, usable, and elegant design solutions.
- Work closely with other Principal Designers, UX Directors, and Product Owners to ensure consistency and alignment across products.
- Engage directly in design reviews, strategy sessions, and planning meetings with cross-functional teams.
- Oversee and guide the creation user flows, wireframes, prototypes, and high-fidelity UI designs.
- Contribute to, leverage, and help evolve the bank's design system and accessibility standards.
- Partner with UX researchers to gather insights and validate design decisions.
- Use data and feedback to iterate and improve user experiences.
- Provide guidance and feedback to mid-level and junior designers.
- Help foster a culture of collaboration, curiosity, learning, and design excellence.
Required Skills / Experience
10+ years of relevant experience in UX, with a strong portfolio of digital work.Experience designing for complex systems or regulated industries (financial services preferred).Proficiency in Figma.Strong understanding of native mobile, responsive design, accessibility (WCAG), and usability principles.Excellent communication and presentation skills.Ability to work across multiple teams and manage competing priorities.Preferred Qualifications
Experience working in large design teams or matrixed organizations.Familiarity with agile development environments and design operations.Knowledge of financial services, fintech platforms, or customer-facing banking tools.Bachelor's or Master's degree in HFID, HCI, Psychology, or related field in Regular.Skills Required
Figma, Accessibility, Responsive Design, Wcag