Erp Implementation & Operations Coordinator (Manesar Office)

Lead initiatives with regards to Enterprise solutions to ensure seamless operations of ERP (Microsoft D365 F&O ) and other systems used in head office.Responsibilities- Consulting partner to business working towards continuous improvement of processes- Establish governance with vendors to manage changes delivery of new changes and AMS support- Prepare, manage and drive project plans / charters- Work closely with partners, functional and business excellence teams in planning for requirement capture, development, testing and associated support services- Present necessary business case for investments and budget inputs to the IT Head- Evaluate and prioritize functionalities / development requests basis business need, scope of work, cost, and skill requirements- Identify opportunity areas for business process improvement and automation- Oversee the execution of key Corporate IT initiatives across functions.- Prioritize and govern IT initiatives based on business priorities / benefits envisaged.- Responsible for complete implementation of ERP modules.- Ensure smooth roll-out of ERP and monitor implementation of the same.- Supervise cloud / managed service migration / movement.- Improve application and Infrastructure performance working with vendors and teams- Actively participate in Requirements Gathering, Gap study, Solution design, and Acceptance Testing along with business users.- Leverage services from partners to ensure seamless support.- Responsible for finalizing the dashboard and publishing.- Review functioning of back office integration of applications (McApps Store module and RPA tool).- Manage vendor relationships for COTS systems. Ensure that the COTS systems are upgraded in a timely fashion.- Support the agency applications from a technical and operational perspective.- Ensure the change-management policies are adhered to for adds, changes, deletes, and deployments.- Maintain a schedule of updates, upgrades, and patches in consultation with appropriate business owners.- Be a single point of contact for business team post implementation and lead change requests and support the application along with Vendor.Qualifications : - Post Graduate / MBA- Minimum 8 Years with experience in leading Projects / Teams and hand on experience managing Microsoft D365 F&O ERP and business applications big Retail chain or FMCG- Should have been a part of at least 2-3 end-to-end implementations of any of the leading Microsoft D365 F&O ERP solutions in FMCG / Retail- Strong experience in greenfield implementations and upgrades- Deep knowledge of Finance, Maintenance & repairs, In-Store Sales and Supply chain processes in Retail