Key Responsibilities
- Build and maintain strong relationships with customers
- Serve as a primary point of contact and manage assigned customer accounts
- Respond to customer inquiries and provide timely assistance and support
- Collaborate with internal departments to resolve customer issues effectively
- Ensure customer satisfaction by delivering high-quality service
- Provide accurate and relevant information to customers as required
- Prepare and maintain reports on customer account activity and performance
- Adhere to all internal customer service standards, policies, and procedures
Skills Required
Customer Relationship Management, Customer Support, Account Management, Analytical Skills