Associate Director – Ads Operations

Who are we and what do we do?

ShareChat (https : / / sharechat.com / about) is India's largest homegrown social media company, with 200+ million monthly active users across all its platforms, including Moj, a leading short video app which was launched in a record 30 hours.

Founded in October 2015, with a vision of building an inclusive community that encourages & empowers each individual to share their unique journey and valuable experiences with confidence. We are spearheading India's internet revolution by building products through world-class AI & tech to evangelise the content ecosystem for India in regional languages.

We believe in complete ownership of problem-solving while committing to speed and integrity in everything we do. We place the utmost importance on user empathy & strive to work towards creating a world-class experience for them every day. Join us to drive how the next billion users will interact on the internet!

What You’ll Do?

Operational Leadership

• Lead end-to-end advertising delivery and operational execution across managed and self-serve advertisers.
• Ensure accurate, timely, and reliable execution of campaigns, maintaining strong adherence to SLAs and workplace practices.
• Oversee campaign setup, pacing, delivery optimisation inputs, advertiser support, reporting, and incident resolution.
• Maintain high operational rigour through structured workflows, defined quality checks, and governance processes.
• Drive a consistent, high-quality advertiser experience through timely communication and issue management.
• Manage daily throughput for performance-focused advertisers, including agency-led and niche categories.

Business & Revenue Ownership

Process Excellence & Audit Governance.

Cross-Functional Alignment

Collaborate closely with :

Act as the primary point of contact for Sales across product, engineering, finance, and content queries, ensuring swift closure and clarity.

Strategic Programs & Improvements

Who are you?

Where will you be?

Bangalore [Hybrid setup]