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Software Asset Management (SAM) Analyst

Software Asset Management (SAM) Analyst

ConfidentialMumbai, India
18 days ago
Job description

Our technology services client is seeking multiple Software Asset Management (SAM) Analyst to join their team on a contract basis. These positions offer a strong potential for conversion to full-time employment upon completion of the initial contract period. Below are further details about the role :

Role : Software Asset Management (SAM) Analyst

Experience : 8- 12 Years

Location : Pune, Mumbai

Notice Period : Immediate- 15 Days

Mandatory Skills : Software Asset Management, License Management, PR / PO, Contract Management, Audit, BMC Helix.

Job Description :

  • The Software Asset Management Analyst will be responsible for the end-to-end lifecycle of software assets, including procurement, license management, compliance, renewals, and vendor coordination.
  • The role requires strong collaboration with IT, procurement, legal, and desktop support teams to ensure software usage aligns with contractual, financial, and regulatory requirements.

Key Responsibilities :

1. Software Request & License Management

  • Process software requests via BMC Helix / Digital Workplace Portal.
  • Validate license availability and assign licenses through vendor portals (e.g., Microsoft 365, Autodesk).
  • Initiate license harvesting or procurement when required.
  • Maintain accurate records of license assignments, usage, and compliance.
  • 2. Contract & Renewal Management

  • Track contract expirations using dashboards (Asana, Remedy).
  • Coordinate with legal and procurement for contract reviews and renewals.
  • Ensure Ariba contracts are active and published before PR / PO creation.
  • Maintain documentation in Ariba and Remedy for audit readiness.
  • 3. Procurement & Purchase Order (PO) Process

  • Create and manage Purchase Requisitions (PRs) and POs in SAP.
  • Collaborate with the Center of Excellence (COE) for PR processing.
  • Ensure all approvals (gatekeeper, manager, cost center) are documented.
  • Track PO status and update stakeholders accordingly.
  • 4. Vendor & Communication Management

  • Use shared mailboxes for all vendor interactions.
  • Ensure all communications are tagged to relevant Remedy tickets.
  • Coordinate with vendors for quotes, license keys, and order confirmations.
  • 5. Software Deployment & Packaging

  • Coordinate with desktop engineering and local IT for software packaging and deployment.
  • Track deployment status and update Remedy tickets.
  • Manage add-ons and plugin deployments via Intune and Microsoft Entra.
  • 6. Compliance & Audit

  • Conduct regular license usage reviews and reclaim unused licenses.
  • Ensure all actions are documented for audit and compliance.
  • Support internal and vendor audits by providing accurate license data.
  • 7. Dashboard & Reporting

  • Maintain and update SAM dashboards for renewals and compliance tracking.
  • Export and format data from Remedy for dashboard imports.
  • Use dashboards for team coordination and audit visibility.
  • Required Skills & Qualifications :

  • Bachelor's degree in IT, Business, or related field.
  • 3–6 years of experience in Software Asset Management or IT Procurement.
  • Proficiency in SAP, Ariba, Asana, Remedy (BMC Helix), and Microsoft 365 Admin Center.
  • Strong understanding of software licensing models and compliance.
  • Experience with vendor portals and contract management systems.
  • Excellent documentation, communication, and stakeholder management skills.
  • Ability to work independently and collaboratively in a global team environment.
  • Preferred Qualifications :

  • ITIL Foundation or SAM certification (e.g., CSAM, ITAM).
  • Experience with Intune, Microsoft Entra, and Azure Cost Management.
  • Familiarity with audit processes and legal contract review.
  • If you are interested, share the updated resume to [HIDDEN TEXT]

    Skills Required

    Sap, Contract Management, Intune, Asana, Remedy, License Management, Ariba, Microsoft 365, BMC Helix, Audit, Software Asset Management

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