Role : Business Analyst / Senior Business Analyst
Location : Hyderabad
Experience : 5+ years
What Youll Do :
- Lead requirements gathering through discovery workshops, interviews, and whiteboarding
- Translate complex business needs into clear functional and non-functional requirements
- Collaborate with solution architects, developers, and designers to validate solutions
- Define business rules, workflows, and system integration needs for new features
- Configure and test loyalty program rules, rewards, redemptions, and campaigns
- Ensure loyalty platforms work seamlessly with CRM, POS, mobile apps, and reporting systems
- Debug issues, identify root causes, and drive effective resolutions
- Prepare user guides, manuals, playbooks, and process flows for business and client teams
- Create structured user stories with acceptance criteria for agile teams
- Act as the liaison between client stakeholders and internal delivery teams
What Were Looking For :
5+ years of experience as a Business Analyst in an Agile environmentStrong problem-solving and conflict resolution abilitiesExcellent communication skills to translate technical details into business-friendly languageFamiliarity with RESTful APIs, JSON / XML, and ability to use SQL for data validationComfortable working with Jira, Confluence, and other agile collaboration toolsExperience managing multiple priorities in fast-paced, dynamic environmentsProven ability to work cross-functionally with developers, testers, product owners, and client teamsWhy Join Us :
Be part of a growing team solving real-world business and system challengesHigh-impact role with direct influence on client success and product deliveryExposure to cutting-edge loyalty program design, integration, and managementSteep learning curve in both business analysis and technical solutioningCollaborative culture that values clarity, ownership, and problem-solvingIf youre passionate about analyzing, designing, and delivering impactful business solutions, lets connect!
(ref : hirist.tech)