Principal Consultant- Implementation

Ready to build the future with AI

At Genpact we dont just keep up with technologywe set the pace. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving innovation-driven environment love building and deploying cutting-edge AI solutions and want to push the boundaries of whats possible this is your moment.

Genpact (NYSE : G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.

Inviting applications for the role of Principal Consultant- Implementation

We are looking for a Manager whose objective is to support Management from an operational project life cycle and service standpoint by handling stakeholder requests solving teams questions auditing and controlling different activities from colleagues on the operations floor along with running reports maintaining files and leading continuous improvement initiatives.

Responsibilities

Project & Implementation Management

Lead end-to-end implementation of AI-powered OCR and document processing solutions using Microsoft Azure Document Intelligence.

Manage project timelines deliverables and stakeholder expectations across AI engineering and business teams.

Translate business requirements (e.g. AP invoice automation) into technical implementation plans and configuration steps.

Oversee model training testing and deployment cycles ensuring accuracy scalability and compliance.

Coordinate integration of Azure AI services with ERP systems (e.g. SAP Oracle Dynamics 365) or custom accounting workflows.

Ensure security governance and compliance (SOC2 ISO 27001) in document data handling.

Monitor system performance post-deployment and lead continuous improvement initiatives.

Act as a bridge between product engineering and customer success teams to drive adoption and satisfaction.

Manage deliverables within defined SLA / Timelines

Agentic AI & Process Automation

Collaborate with AI teams to design and implement Agentic AI capabilities (autonomous agents handling document classification exception handling and workflow orchestration).

Identify opportunities to automate invoice processing workflows using AI agents integrated with Azure Cognitive Services

Define KPIs for model accuracy processing throughput.

Stakeholder & Change Management

Lead client onboarding workshops and training sessions for AP automation processes.

Manage change management efforts to transition from manual to AI-driven invoice processing.

Report on project metrics risks and mitigations to senior leadership and clients.

Qualifications we seek in you!

Minimum Qualifications / Skills

BE / B Tech / MCA / BCA

Preferred / Skills

Agile / Scrum methodology

Requirement gathering and documentation (BRD BSAR CR document Change Request)

Risk & change management

Cross-functional stakeholder communication

Vendor and client management

Excellent experience in operations and project management

Good communication skills proficient in English

Experience in problem-solving and solution design

Strong in risk handling and proactive planning

Why join Genpact

Lead AI-first transformation Build and scale AI solutions that redefine industries

Make an impact Drive change for global enterprises and solve business challenges that matter

Accelerate your careerGain hands-on experience world-class training mentorship and AI certifications to advance your skills

Grow with the best Learn from top engineers data scientists and AI experts in a dynamic fast-moving workplace

Committed to ethical AI Work in an environment where governance transparency and security are at the core of everything we build

Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140000 coders tech shapers and growth makers at Genpact and take your career in the only direction that matters : Up.

Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military / veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.

Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.

Required Experience :

Staff IC

Key Skills

Children Activity,Internet Marketing,Land Survey,Accountancy,Gynecology,Fashion Merchandising

Employment Type : Full-Time

Experience : years

Vacancy : 1