Health Care agents

We are seeking Health Care Agents to join our team in India. The ideal candidates will be responsible for assisting patients with their inquiries, providing information about healthcare services, and ensuring a high level of customer satisfaction. This role is perfect for individuals looking to start their careers in the healthcare industry.

Responsibilities

• Provide support to patients and healthcare providers via phone, email, or chat.
• Assist in resolving patient inquiries and issues related to healthcare services.
• Maintain accurate and detailed records of patient interactions and transactions.
• Educate patients about healthcare plans, services, and procedures.
• Collaborate with healthcare professionals to ensure a seamless patient experience.
• Conduct follow-ups with patients to ensure satisfaction and address any ongoing concerns.

Skills and Qualifications

Skills Required

Medical Terminology, Patient Care, Data Entry, insurance verification