Program Manager, Amazon Now

This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

DESCRIPTION :

Imagine leading strategic initiatives that revolutionize online shopping experiences for everyday items, with the potential to impact millions of customers globally. As a Program Manager, you'll be at the forefront of creating innovative solutions that make shopping seamless, convenient, and delightful.

Key job responsibilities

Drive end-to-end program management for consumer experience initiatives from conception to global launch

Collaborate with cross-functional teams to develop and implement innovative shopping solutions

Create and track comprehensive success metrics to measure program effectiveness

Design scalable processes and frameworks for global implementation

Build strategic relationships across business, technology, and operations teams

A day in the life

Your day will be dynamic and impactful, spanning global teams and cutting-edge projects. You'll collaborate across design, technology, and operations, solving complex challenges and driving customer-centric innovations. From design review sessions to strategic planning, every moment is an opportunity to make a meaningful difference.

About the team

We are the Everyday Essentials team - a passionate group of problem-solvers dedicated to reimagining customer shopping experiences. Our team thrives on innovation, data-driven insights, and a deep commitment to customer satisfaction. We believe in creating solutions that make daily life easier and more convenient.

BASIC QUALIFICATIONS :

• 3+ years of program or project management experience
• 3+ years of working cross functionally with tech and non-tech teams experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Bachelor's degree
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience defining program requirements and using data and metrics to determine improvements

PREFERRED QUALIFICATIONS :

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https : / / amazon.jobs / content / en / how-we-hire / accommodations for more information. If the country / region you're applying in isn't listed, please contact your Recruiting Partner.