Inside Sales Executive (Interiors) (Kochi)

Location :  Kochi

Employment Type :  Full-time

Experience :  1–3 years in Inside Sales or Customer Success preferably in Interior / Construction firms

About Kolo

Kolo is a B2C hyperlocal marketplace and advisory platform  for  home construction and interiors .

Our mission is to  empower homeowners  to make the  right choices for their dream homes  by combining :

Deep evaluation  of professionals and products,

Price-quality benchmarking , and

End-to-end guidance  through the entire home-building journey.

Our flagship program,  Kolo SmartSelect , helps Kochi homeowners  save lakhs  while ensuring  best-in-class quality  by guiding them through a  structured selection process  for  designs, interior firms and home interior products.

Role Overview

As an Inside Sales Executive , you will be the  first point of contact for homeowners  in Kochi exploring interior projects. Your role is to  consult, educate, and convert leads  into  SmartSelect customers , providing clarity amidst the overwhelming decisions homeowners face around  designers, contractors, and product choices .

Key Responsibilities

1. Lead Conversion & Consultative Sales

Engage with  inbound leads  from marketing channels, Kolo Live sessions, apartment group campaigns, and referrals.

Understand homeowner needs deeply — from  design concepts  to  product selection  and  contractor evaluation .

Position Kolo SmartSelect as the  most comprehensive solution  for all their interior needs.

Drive  consultative selling , focusing on  value, quality, and peace of mind , not just price.

Achieve and exceed  monthly conversion and revenue targets .

2. Homeowner Education

Simplify the complex world of interiors :

How to choose  designers  who fit their style and budget,

How to compare  contractors  for reliability and cost-effectiveness,

How to select the  right products  — kitchens, wardrobes, finishes — based on  deep evaluation data .

Explain  SmartSelect packages (Vision, Clarity, Guide)  clearly and build confidence in Kolo’s process.

Handle objections and show homeowners  ROI on SmartSelect fees  through savings and quality assurance.

3. Pipeline & CRM Management

Maintain  accurate, up-to-date records  of all leads, follow-ups, and conversion stages in the CRM.

Prioritize leads for faster closure and smooth hand-off to  advisory and fulfillment teams .

Share  weekly reports  on funnel performance and homeowner trends.

4. Market Feedback & Insights

Gather insights from conversations to  identify gaps  in product and service offerings.

Be the  voice of the homeowner  internally, helping Kolo continuously improve.

RequirementsExperience :

1–3 years of  inside sales experience  in  home interiors, real estate, lifestyle products, insurance, or other high-ticket B2C categories .

Freshers with exceptional communication skills and strong drive are welcome to apply.

Skills & Attributes :

Strong verbal and written communication in  English and Kannada  (Hindi is a plus).

Consultative mindset  – ability to deeply understand customer needs and guide decision-making.

Familiar with CRM tools and disciplined in pipeline management.

High ownership, persistence, and hunger to  exceed sales targets .

Key Performance Indicators (KPIs)

Monthly Conversions :  Number of homeowners upgraded to SmartSelect.

Revenue Targets :  Achieving city revenue goals.

Lead Conversion Rate :  % of qualified leads converted to paying customers.

Homeowner Satisfaction :  Measured through surveys and repeat referrals.

Cross-Sell Success :  Uptake of  product catalog purchases  (modular kitchens, wardrobes, etc.).

Why Join Kolo

Opportunity to work on  end-to-end interiors , spanning  designers, contractors, and products .

Competitive salary with  aggressive performance incentives .

Career path to  Team Lead or City Sales Manager  roles as the team scales.

Compensation

CTC :  ₹4.5L – ₹6.5L per annum (fixed + performance-based incentives).

Incentives :  Highly rewarding, linked directly to conversions and revenue growth.