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Retail Banking & Customer Service
ConfidentialThane, Navi Mumbai, Mumbai8 days ago
Job descriptionBachelor's degree in Finance, Business Administration, or a related field Strong communication and interpersonal skills Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) Basic understanding of banking products and services Customer service orientation and problem-solving skills Ability to work in a fast-paced environment Attention to detail and strong organizational skills
We are seeking a dedicated Retail Banking & Customer Service representative to join our team in India. The ideal candidate will play a vital role in providing excellent customer service, assisting clients with their banking needs, and promoting our financial products and services.
Responsibilities
- Assist customers with account inquiries and transactions
- Promote and sell banking products and services
- Resolve customer complaints and provide effective solutions
- Maintain accurate customer records and documentation
- Conduct financial transactions efficiently and accurately
- Support branch operations and adhere to compliance regulations
- Identify customer needs and recommend appropriate services
Skills and Qualifications
Skills Required
Customer Service, Sales Techniques, Cash Handling, Data Entry, Time Management, technical proficiency
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Customer Service • Thane, Navi Mumbai, Mumbai