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Customer Care Executive ; Experience : 0-3 Years

Customer Care Executive ; Experience : 0-3 Years

Radical TechnologiesPune, IN
30+ days ago
Job description

Interested candidates kindly apply before 7th November

CV must be in pdf format, saved with your first name.

Position : Customer Care Executive (Tech Support)

Job Description :

Identify and Evaluate Technology Solutions

Promptly answer & support related Phone calls, Chat & Emails.

Problem Solving and Troubleshooting in minimum time

Identify Potential Issues & give quick solutions for it

Conduct online training sessions for the Clients.

Conduct online / onsite New Installations

Provide Online and offline support to our customers via available resources

Perform Activation / Deactivation of subscriptions & handle other technical Issues

Tech Skills Requirements :

Working knowledge of basic network configuration

Working Knowledge of all types of IT Hardware and Software

Other requirements :

Fluent & Soft communication

Ready to learn new technologies on his own

Ready to travel across the country, if required

More details :

Experience required : 0-3 years

Salary : Best in the industry, will be commensurate with the skills and experience.

Department : Tech Support

Employment type : Permanent, full time

Location : Baner, Pune, MH

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