Application Support Engineer - Peoplesoft FSCM

Description :

Role : Application Support Engineer

Required Technical Skill Set : Peoplesoft FSCM ,

Desired Experience Range : 5 - 8 years in Peoplesoft FSCM

No of Requirements : 1

Location of Requirement : Chennai / Kolkatta

Desired Competencies (Technical / Behavioral Competency) :

Must-Have :

• Lead technical development and customization of PeopleSoft FSCM modules (GL, AP, AR, Purchasing, Asset Management, etc.).
• Translate functional requirements into technical specifications and deliverables for Minor enhancements.
• Perform system upgrades, patches, and performance tuning.
• Troubleshoot and resolve technical issues across FSCM modules.
• Collaborate with functional teams to ensure alignment of technical solutions with business needs.
• Support testing activities including unit, system, integration, and UAT.
• Document technical designs and provide knowledge transfer to internal teams.

Good-to-Have :

SN Responsibility of / Expectations from the Role :

1 Perform Technical Triage for incidents ( tickets) raised by user

2 Adhere to SLAs committed to customer for response , resolution etc of Incidents

3 Perform RCA for priority 1 / 2 incidents

4 Perform permanent fixes for repeatable issues

5 Minor enhancements based on business request

Type Details of The Role (For Candidate Briefing)

Reporting To Which Role : Delivery Manager

(ref : hirist.tech)