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Team Lead
ConfidentialHyderabad / Secunderabad, Telangana, India9 days ago
Job descriptionA graduate with at least 7 years of experience in Sales BPO, including 3+ years in a team handling role. You have a strong background in inbound sales call centers, preferably with life insurance experience. You are fluent in English, Telugu, and Hindi. You possess excellent communication, negotiation, and interpersonal skills. You have strong organizational skills and are proficient with computers. You are a natural motivator and a dedicated team player.
Role : Team Leader
Location : Lakadikapul, Hyderabad
Are you a results-driven leader with a passion for sales and a talent for motivating teams We're looking for a Team Leader to manage our team of tele-consultants and drive sales through a digital process. You'll be a key player in helping us achieve our sales goals and grow as an organization.
What You'll Do
- Lead and supervise a team of 15 tele-callers, managing their day-to-day activities and performance.
- Monitor calls and provide coaching, feedback, and role-playing sessions to help your team improve their sales practices and meet daily targets.
- Empower team members by enhancing their confidence, product knowledge, and communication skills.
- Develop and implement timelines to ensure your team achieves targets and organizational goals.
- Prepare and manage daily rosters, shrinkage, and attrition calculations, along with other key reports.
- Conduct weekly performance reviews and facilitate training sessions to maximize your team's potential.
- Foster a positive and inspiring work environment that encourages collaboration and success.
Qualifications
Skills Required
Coaching, Organizational Skills, inbound sales
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Team Lead • Hyderabad / Secunderabad, Telangana, India