Nutrition Counselor

About Balance Nutrition :

Balance Nutrition is a pioneering digital health business specializing in disease and lifestyle disorder management with over 75,000+ clients across 94+ countries. We focus on addressing obesity, diabetes, thyroid, cholesterol, PCOS, and more through a robust App & web-based model. Our mission : to transform healthcare for Indians globally, aiming to reach 1 million users in the next 12 months. Learn more : balancenutrition.in

Role Overview

Engage with potential clients through calls and chats to generate nutrition program sales. Assess individual health goals and concerns to recommend suitable diet plans, ensuring a personalized and science-based approach. Additionally, contribute to content creation, product development, and client engagement to support the brand’s growth and credibility in the nutrition space.

Key Functional Areas

1. Sales in Nutrition (Counseling, Conversions & Revenue Growth)

Interact with potential leads via calls, chats, or app interfaces , understanding their health goals and challenges.

Assess individual needs and recommend the most suitable diet and nutrition programs .

Educate and counsel clients on program features, benefits, and expected outcomes.

Achieve monthly and quarterly sales targets by converting inquiries into paying clients using a consultative, needs-based approach.

Drive revenue growth by optimizing conversion rates and maximizing client retention.

Maintain high-quality engagement with leads and clients, ensuring positive experiences and long-term relationships.

Adhere to defined SLAs (Service Level Agreements) for response time, conversion quality, and client satisfaction metrics.

2. Content Development (Social Media & Website)

Create engaging and informative content based on nutritional science to drive awareness and client education.

Collaborate with the marketing team to design campaigns that inspire healthy lifestyle changes.

Respond promptly to potential client inquiries across digital platforms to maintain consistent communication and engagement.

3. Product : Research, Development & Execution

Support innovation in nutrition program design , new product features, and wellness tools.

Collaborate on program conceptualization , ingredient research, protocol structuring, and testing.

Stay informed on latest nutrition trends, emerging research, and competitor strategies to ensure product relevance.

Work closely with tech, design, and marketing teams to successfully execute and launch new initiatives.