Online Marketplace Coordinator

Job description

Job Title : E-commerce Executive

Company : Greenblocks India Gardening PVT LTD

Location : Bhopal

Job Type : Part-Time, Full-time, Work from Office

Salary : ₹10,000 - ₹15,000 per month

Timing : 9 AM to 6 PM Or 9 AM to 2 PM

About Greenblocks India Gardening PVT LTD :

Greenblocks India Gardening PVT LTD is a leading player in the horticulture and gardening industry, committed to providing high-quality gardening solutions to enthusiasts across India. Established in 2020, our company has rapidly grown to become a trusted name, selling a diverse range of gardening products, live plants, tools, and accessories.

Responsibilities :

• Product Listing : Manage the seamless listing of products on popular e-commerce portals such as Amazon and Flipkart, ensuring accurate and appealing product presentations.
• Order Processing : Daily monitoring of both Amazon and Flipkart portals, processing and dispatching orders efficiently, and ensuring timely shipments.
• Review Management : Monitor and maintain customer reviews and other essential metrics on e-commerce platforms to enhance the company's online reputation.
• Coordination : Collaborate with cross-functional teams to ensure the smooth packing and delivery of high-quality products, maintaining a cohesive workflow.
• Customer Communication : Draft and send emails and messages to customers, addressing inquiries, providing updates, and ensuring a positive customer experience.
• Daily Operations : Undertake various daily tasks including stock maintenance, report generation, sourcing, and overseeing the warehouse team to ensure optimal efficiency.
• Market Analysis : Identify market opportunities and trends, providing insights to enhance product offerings and stay ahead of the competition.
• Product Innovation : Proactively seek and evaluate new product ideas, presenting recommendations for expanding the company's product portfolio.

Qualifications :