Ecommerce Manager

Company Description

Bipha Drug Laboratories, established in 1929 by renowned Ayurvedic physician Pappy Vaidyar, is an ISO and GMP certified manufacturer of Ayurvedic medicines, personal care products, health foods, and aromatherapy items. Based in Kerala, Bipha is a pioneer in producing Kashaya tablet formulations and offers a diverse portfolio of over 241 licensed formulations, including solutions for lifestyle diseases and herbal supplements. The company operates two GMP-certified manufacturing plants adhering to international standards and has conducted numerous clinical studies to document product outcomes. Expanding its reach, Bipha has ventured into organized retailing, Ayurvedic wellness clinics, and hospitals, including the 100-bed Bipha Life Hospital & Research Center in Kottayam, Kerala.

Role Description

This is a full-time, on-site role based in Kottayam for an E-commerce Manager. The E-commerce Manager will oversee online product listings, manage e-commerce platforms, analyze sales performance, and implement strategies to optimize online sales and customer engagement. Responsibilities also include coordinating with marketing and sales teams, managing digital campaigns, monitoring website inventory, and ensuring seamless order processing and customer service.

Qualifications

Strong expertise in E-commerce operations and platforms

Proficiency in Marketing and Sales strategies

Excellent Analytical Skills to track performance metrics and improve efficiencies

Exceptional Communication skills to collaborate across teams and engage effectively with stakeholders

A Bachelor's degree in Marketing, Business Administration, or a related field is preferred

Experience in retail and / or Ayurvedic products is a plus

Leadership skills to manage teams and drive business growth