Desktop Support Engineer

Role & responsibilities

• Expertise in End user technologies
• Strong understanding on the technical aspects of mobile devices.
• Familiar with data transfers from IOS to Android and vice versa.
• Strong understanding of Avaya and Polycom functionalities.
• Familiar with latest EUS devices / platforms in the market.
• Ability to troubleshoot complex hardware and software issues.
• Ability to influence, coach / mentor and listen to team members and peers if Applicable
• Experience in coordinating, facilitating and influencing management
• Experience in contributing to and executing ITIL maturity uplift plans or roadmaps

Preferred candidate profile

Perks and benefits

Two appraisals in a year

Skills Required

Desktop Support, Desktop Support Engineer, Polycom, Avaya