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Application Support Engineer
ConfidentialMumbai City, Navi Mumbai, Mumbai1 day ago
Job description5-8 years of experience in application support and troubleshooting. Strong knowledge of .NET technologies (C#, ASP.NET, Web API, MVC, etc.). Expertise in SQL Server , including writing complex queries, stored procedures, and performance tuning. Hands-on experience in application monitoring, debugging, and performance analysis . Good understanding of incident management, change management, and ITIL processes . Strong problem-solving and analytical skills with a proactive approach to issue resolution. Excellent communication skills to interact with internal teams and stakeholders. Experience with cloud platforms such as Azure or AWS is a plus. Familiarity with DevOps practices, CI / CD pipelines, and version control tools (Git, Bitbucket) . Knowledge of automation tools to improve efficiency in application support tasks.
We are looking for a skilled and experienced Application Support Engineer to join our team. The ideal candidate should have 5-8 years of experience in application support, troubleshooting, and maintenance , with a strong understanding of .NET technologies and SQL Server . This role requires excellent problem-solving skills, attention to detail, and the ability to collaborate with development teams to ensure smooth application functionality.
Key Responsibilities :
- Provide technical support and troubleshooting for business-critical applications.
- Analyze, diagnose, and resolve application-related issues in a timely manner.
- Work closely with development teams to address bugs, performance issues, and enhancements .
- Monitor application performance and take proactive measures to prevent downtime.
- Manage and optimize SQL Server databases , including query performance tuning and debugging.
- Perform root cause analysis and document resolutions for recurring issues.
- Support application deployments, updates, and patches in collaboration with the DevOps team.
- Maintain incident and change management documentation to ensure compliance with business processes.
Required Skills & Qualifications :
Preferred Skills :
Skills Required
Client Support, L1 Support, Dot Net, Sql Server, App Support, Application Support, Technical Support, .NET, Client Interaction
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Application Support Engineer • Mumbai City, Navi Mumbai, Mumbai
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