Experience : 7+ Years
Location : Noida, Bangalore, Hyderabad, and open for other Genpact locations
Shift Timings : 1 : 00 PM – 11 : 00 PM IST (10-Hour Shift)
Working Mode : Hybrid (3 days a week)
Responsibilities
- Design, develop, test, and deploy custom solutions within Salesforce Field Service (FSL), including Lightning Web Components (LWC), Apex classes, triggers, workflows, process builder flows, and integrations.
- Configure and customize FSL features such as scheduling, dispatching, optimization, mobile workflows, and work orders.
- Develop and maintain integrations between FSL and other systems using APIs and middleware.
- Collaborate with business stakeholders to gather requirements, analyze processes, and translate them into technical specifications.
- Participate in code reviews, ensuring adherence to coding standards and best practices.
- Troubleshoot and resolve technical issues related to FSL implementations.
- Stay current with Salesforce releases, features, and industry best practices, especially in the FSL domain.
- Provide technical guidance and mentorship to junior developers.
- Develop and maintain technical documentation.
- Actively participate in Agile / Scrum ceremonies and development processes.
Required Skills & Experience
Strong Salesforce development experience with a focus on Field Service (FSL).Proficiency in Apex, Visualforce, and Lightning Web Components (LWC).Deep understanding of Salesforce FSL architecture, data model, and functionality.Hands-on experience with FSL mobile app customization and offline capabilities.Strong knowledge of REST / SOAP APIs and Salesforce integrations with external systems.Solid foundation in object-oriented programming (OOP) principles and design patterns.Familiarity with Agile / Scrum methodologies.Strong problem-solving, analytical, communication, and collaboration skills.Salesforce certifications such as Platform Developer I / II or Field Service Lightning Consultant are highly desirable.Preferred Skills
Experience with other Salesforce Clouds (Sales Cloud, Service Cloud).Exposure to CI / CD pipelines and DevOps practices.Knowledge of testing frameworks (Apex Unit Tests, Jest).Skills Required
fsl , Sales Force