CRM Integration Specialist

JOB DESCRIPTION

Experience : 5 - 10 Yrs

Location : Kochi

Designation : CRM Integration Specialist

Roles and Responsibilities :

• Design, develop, and maintain integrations between Salesforce and external systems using REST / SOAP APIs, middleware, and batch processes.
• Collaborate with stakeholders to gather integration requirements and translate them into technical specifications.
• Build and maintain custom components using Apex, Lightning Web Components (LWC), and Flow Builder.
• Manage and optimize large-scale data flows between CRM platforms and data warehouses (e.g., Redshift).
• Ensure secure and compliant data transfer using encryption, RBAC, and enterprise security best practices.
• Automate tasks and backend processes using Python, Node.js, or other scripting languages.
• Monitor and troubleshoot data pipelines, system syncs, and error handling processes.
• Partner with business and technical teams to support CRM-related reporting needs using BI tools like Tableau or QuickSight.
• Maintain documentation for integration flows, architecture, and operational procedures.
• Stay current with CRM platform updates, industry best practices, and emerging integration technologies.

Required Skills :

Preferred Skills :

Skills Required

Salesforce, Node.js, Encryption, Sql, Css3, Html5, APEX, Webpack, Python, Data Privacy