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Assistant Manager
Right Movedavanagere, karnataka, in10 days ago
Job descriptionWe are looking for candidates who can join us within 30 days
Greetings for the Day…!!!
We are looking for a Deputy / Assistant Manager for one of our esteemed clients in Pune having experience into workforce management, Forecasting, Schdueling, Planning, Team Management.
Exp : - 6 + years
Location : Pune
Shifts : - Rotational (24
- 7 )
Job Description : -
o Develop accurate forecasts for call volumes, handling times, and staffing requirements.
o Analyze historical data and trends to predict future workforce needs
o Create and manage staff schedules to ensure optimal coverage and adherence to service levels.
o Implement flexible scheduling strategies to accommodate peak times and special events.
o Generate and analyze reports on key performance indicators (KPIs) related to workforce management.
o Provide insights and recommendations to improve operational efficiency and effectiveness.
o Lead and mentor the WFM team, providing guidance and support for professional development.
o Foster a collaborative and positive work environment.
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Assistant Manager • davanagere, karnataka, in
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