Desktop Support Specialist
SISL GlobalVellore, IN7 days ago
Job descriptionDiagnose and resolve advanced technical issues escalated from the L1 support team. Install, configure, and maintain operating systems, software applications, and system updates. Perform root cause analysis to identify recurring technical problems and develop solutions. Excellent in troubleshooting break / fix issues of windows and mac computers Assist with network connectivity issues, including LAN / WAN, Wi-Fi, and VPN. Collaborate with IT team members on projects, upgrades, and implementations. Maintain accurate records of work performed, issues, and resolutions using the company's Provide remote support and troubleshooting for users working from home or in the field. Train and mentor junior support technicians as needed. Ensure compliance with IT policies, security protocols, and best practices. Perform routine maintenance and inspections to ensure optimal performance of equipment Build and maintain strong relationships with end users and ensure user satisfaction Associate's or bachelor’s degree in information technology, Computer Science, or related 2-4 years of experience in a desktop support or similar role. Strong knowledge of Windows and Mac operating systems. Proficiency with Microsoft Office Suite and other common software applications. Experience with Active Directory, group policies, and user account management. Familiarity with remote desktop tools and support software. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Desktop Support
Shift Timings : 7 : 00 am TO 15 : 00 pm IST
Key Responsibilities :
- Provide second-level technical support for desktop / laptop hardware, software, and peripheral
issues.
ticketing system.
Qualifications :
field, or equivalent work experience.
Technician (MCDST) are a plus
Create a job alert for this search
Desktop Support Specialist • Vellore, IN
Related jobs)
- Promoted
Desktop Publishing Specialist
PW (PhysicsWallah)Vellore, IN PhysicsWallah is an Indian online education technology startup based in Delhi, originally created as a YouTube channel in 2014 by Mr.
We are the first company aiming to build an affordable online ed...Show moreLast updated: 9 days ago
- Promoted
- New!
Email & Offline Support Specialist
Virtual Connect Lab TechVellore, IN Email & Offline Support Specialist (US Utility Services Program).We are seeking detail-oriented and reliable professionals to support a leading US-based utility services program.This role involves ...Show moreLast updated: 9 hours ago
- Promoted
MS D365 BC Senior Support Specialist
Sikich IndiaVellore, IN MS D365 BC Senior Support Specialist.D365 Business Central (BC) team to provide functional and / or technical support to end users, troubleshooting system issues, and assist with system enhancements....Show moreLast updated: 2 days ago
- Promoted
- New!
Network Specialist
Input Zero TechnologiesVellore, IN To excel in this role, you should possess the following : • • • • • • • • •.Strong hands-on experience in network operations, monitoring, and troubleshooting (L2 / L3).
Proficiency with network monitor...Show moreLast updated: 9 hours ago
- Promoted
- New!
IT Support Engineer
CARS24Vellore, IN Provide technical support to employees across hardware, software, network, and cloud tools.Troubleshoot issues faster than someone can say “my system isn’t working.
Manage device setups, onboarding,...Show moreLast updated: 9 hours ago
- Promoted
- New!
Customer Support Specialist
Alp Consulting Ltd.Vellore, IN Experience : Fresher - 11 months.Mode of interview : Face to Face.Mandatory Skills : Excellent communication.Qualification : Graduate / Postgraduate.Show moreLast updated: 10 hours ago
- Promoted
Linux System Administrator (AWS Specialist)
MGT-COMMERCE GmbHVellore, IN Do you live and breathe Linux? Do you enjoy building and managing servers in the cloud?.Linux-focused System Administrator.
AWS infrastructure and keep systems running at peak performance.Setting up...Show moreLast updated: 30+ days ago
- Promoted
- New!
Senior Desktop Engineer
HCLSoftwareVellore, IN We are seeking a highly skilled and experienced Sr.Desktop Engineer to join our team.The ideal candidate will be responsible for developing and maintaining operating system images for both Windows ...Show moreLast updated: 10 hours ago
- Promoted
IT Lead - Application Support (ZOHO Suite)
Kaplan Middle East & North AfricaVellore, IN IT Lead - Application Support (ZOHO Suite).The IT Lead - Application Support (ZOHO Suite) is the technical subject matter expert responsible for the end-toend administration, configuration, customi...Show moreLast updated: 2 days ago
- Promoted
MS D365 BC Support Specialist
Sikich IndiaVellore, IN D365 Business Central (BC) team to provide functional and / or technical support to end users, troubleshooting system issues, and assist with system enhancements.
The ideal candidate will have hands-o...Show moreLast updated: 2 days ago
- Promoted
- New!
Monitoring Specialist
Bahwan CyberTekVellore, IN We are seeking a highly skilled Splunk and Monitoring Administrator to join our dynamic IT team.The ideal candidate will have advanced expertise in deploying and managing Splunk environments, inclu...Show moreLast updated: 2 hours ago
- Promoted
- New!
Customer Support Specialist
OOLIOVellore, IN Job Title : Customer Support & Product Specialist | Level 1 Support.Domain : POS & Payments (Hospitality Tech).Work from Office with Flexible Day Off’s | 5 days a week.
We are seeking a customer-focus...Show moreLast updated: 10 hours ago
- Promoted
Assignment Support Associate
NES FircroftVellore, IN Ready to take charge of expense management and ensure smooth pre-payroll activities? Join us as an Assignment Support Administrator and help streamline expense process with accuracy and efficiency!...Show moreLast updated: 30+ days ago
- Promoted
- New!
Information Technology Desktop Support
Abans FinservVellore, IN Headquartered in Mumbai, the company operates with a strong presence in both Indian and global markets, serving institutional,.
As part of the larger Abans Group, the company continues to expand its...Show moreLast updated: 9 hours ago
- Promoted
- New!
Configuration Specialist
USTVellore, IN Role : Configuration Analyst (US Healthcare).Location : Chennai, Trivandrum, Kochi.We are looking for a highly skilled.Healthcare domain, preferably with experience in.
The ideal candidate should poss...Show moreLast updated: 9 hours ago
- Promoted
- New!
GenAI-Support Specialist
BCforwardVellore, IN BCForward is seeking a GenAI Support Specialist to contribute to the Security Engineering, Automation & Operations function for Generative AI and Agentic AI technologies.
This role provides continuo...Show moreLast updated: 10 hours ago
- Promoted
Contact Center support Engineer
Numeric TechnologiesVellore, IN Design, configure, and maintain enterprise voice and telephony systems (e.Genesys, Vonage, Amazon Connect, Nice inContact).
Experience & Strong functional knowledge on Salesforce Service Cloud, CTI ...Show moreLast updated: 16 days ago
- Promoted
System Integration Specialist
Alp Consulting Ltd.Vellore, IN AI Automation & Integration Developer.AI Automation & Integration Developers.You’ll design and implement automation workflows using.
APIs and enhancing business productivity with AI-driven solutions...Show moreLast updated: 15 days ago