Cluster Business Head -Chennai
About PhysicsWallah (PW) :
PhysicsWallah (PW) is India's leading EdTech platform committed to making high-quality education accessible & affordable. With a student-first mindset, powerful digital learning ecosystem, and expanding offline presence, PW is shaping the future of education for millions.
Role : Cluster Business Head
We are looking for a seasoned business leader to oversee multiple regions, drive large-scale business expansion, and ensure P&L; success for assigned clusters / branches. The DRBH will play a pivotal role in scaling PW's footprint, improving operational excellence, and mentoring Business Heads & cross-functional teams across regions.
Key Responsibilities :
1. Strategic Leadership & Regional Oversight :
- Lead business performance across multiple regions / branch clusters.
- Own the regional P&L;, ensuring revenue achievement, cost efficiency, and sustained profitability.
- Build mid- to long-term growth strategies aligned with PW's organizational goals.
2. Business Expansion & Market Penetration :
Identify and execute new market opportunities across assigned states / regions.Oversee launch & scale-up of new centers, ensuring smooth execution and strong ramp-up.Conduct competitive analysis and drive regional differentiation strategies.3. People Leadership & Capability Building :
Lead, mentor & upskill Business Heads, Sales Managers & Ops Leaders across regions.Build a high-performance culture with strong accountability & ownership.Drive talent development, succession planning & team productivity initiatives.4. Operational Excellence :
Standardize processes across branches to ensure uniform academic & operational delivery.Ensure compliance, governance, and operational discipline across regional centers.Evaluate and improve customer experience metrics, retention, and NPS.5. Financial Management :
Develop annual operating plans & forecasting models for the region.Monitor financial performance, optimize budgets & ensure cost controls.Drive regional profitability through data-driven decision-making.6. Cross-Functional Collaboration :
Work closely with Academic, Marketing, HR, Finance & Central Ops teams to ensure regional alignment.Lead execution of marketing campaigns, enrollment drives & community outreach programs.Represent PW at regional industry events & PR forums.Qualifications & Experience :
Bachelor's degree required; MBA preferred.8-15 years of experience in business leadership roles covering regional / multi-city operations.Minimum 5+ years in P&L; ownership, leading large teams.Experience in EdTech, Education, Retail, Consumer Business, or Multi-Unit Operations preferred.Strong analytical, financial & strategic decision-making skills.Exceptional leadership, stakeholder management & problem-solving abilities.Entrepreneurial mindset with the ability to drive scale in fast-growing environments.){kind=logo}