Travel Services Specialist IV

Position Summary

• Audit and manage payment of expense reports using SAP Concur ensuring adherence to company policy.
• Support the team on system audit rules, reminders, system settings and employee data update
• Reconciliation of T&E GL accounts
• Expertise on travel and expense management tools, functionality, customizations, and reporting.
• Provide international customer support for SAP Concur Expense and Individually / Company Billed Statement Programs.
• Train current / new employees in T&E policy and process to include weekly new hire orientations and office hours.
• Corporate Card administration for the corporate credit card program.
• Identify, capture, and communicate issues to management.
• Maintain user help desk, respond to inquiries about expense reporting application, provide support and engage in solutions to user problems to ensure user satisfaction.
• Efficiently manage month-end activities (i.e. Manual entries of cross charge expense, IC reclass, bank entries) related to expense management.
• Working on process enhancements using automation / RPA
• Support data collection on Internal / External auditors for US GAAP, ICFR and STAT Audit requirements.
• Exposure to Service Now tool
• Reporting and Analytical Skills related to T&E
• Exposure in Concur implementation projects.
• Support team in resolving technical issues for interface to ERP.

Essential Responsibilities