Infrastructure Support Engineer - Patching & Vulnerability Management

Job Title : Sr. Big Fix System Admin

Location : Mumbai (Prabhadevi)

Position Type : 6 working Days Full Time (General Shift)

Experience Range : 5 to 8 Years

Key Responsibilities :

Server Patch Management

• Plan, test, and execute patch deployment for Windows servers using HCL BigFix Patch Management.
• Verify and ensure installation of mandatory and prerequisite software (BigFix, CrowdStrike, and others as per provided list).
• Coordinate patching windows, handle reboots, and perform validation after patch application.
• Monitor and maintain patch compliance across all server systems
• Troubleshoot patching failures and provide quick resolutions.
• Follow and maintain the Patch Management Process (PMP) documentation and ensure compliance.
• Perform out-of-schedule patching for urgent vulnerabilities or security fixes as required.
• End-User Patch Management
• Manage and deploy OS and application updates for end-user systems (laptops / desktops) using BigFix.
• Ensure endpoint compliance, addressing missing patches or agent issues.
• Validate that security applications (e.G., CrowdStrike, antivirus, etc.) are installed, running, and up to date.

BigFix Administration & Application Deployment

Infrastructure Support (Outside Patch Cycles)

Coordination and Reporting

Interested Talents can also share resume on +91 77188 91340