Job Title : Team Leader – Retail Sales
Location : Surat
Vacancies : 1
Brand : ZUUP by Red Chief
Minimum Qualification : 12th Passed
Experience : Retail sales and leadership experience preferred
Job Summary :
We are looking for a motivated and experienced Retail Team Leader to lead our sales team for ZUUP by Red Chief in Surat. The ideal candidate will have retail sales experience, leadership skills, and a customer-first approach. This role involves driving sales targets, managing team performance, and ensuring a top-quality customer experience in a retail environment.
Key Responsibilities (KRAs) :
- Lead and motivate the retail sales team to consistently meet and exceed sales targets.
- Maintain high standards of customer service, ensuring customer satisfaction and retention.
- Supervise daily store operations and sales floor activities.
- Monitor inventory, stock availability, and merchandising standards.
- Address and resolve customer queries and escalations professionally.
- Prepare sales reports, track KPIs, and implement improvement actions.
- Collaborate with store management and brand teams to execute marketing and promotional activities.
- Ensure compliance with company policies, health, and safety regulations.
Requirements :
Minimum 12th grade pass.Proven retail sales experience with leadership capabilities.Strong communication, interpersonal, and problem-solving skills.Customer-focused and capable of leading a team effectively.Knowledge of retail operations and inventory management.Willingness to work in shifts, including weekends and holidays.