Manage global delivery teams, ensuring seamless coordination between global resources and onshore stakeholders with a focus on SLA adherence and service excellence.
Build strong relationships with PG / OG Leaders, lead governance meetings, and ensure transparency through structured reporting and communication.
Own program-level financials, including budgeting and forecasting, and drive efficiencies and enable service growth through renewals and scope expansions.
Leverage technology expertise driving innovation, continuous improvement and value.
Collaborate closely with Talent Acquisition, People Experience and Resource Management Teams to ensure alignment between hiring plans, onboarding, and staffing strategies.
Contribute to workforce planning and forecasting efforts in partnership with Finance and Business Operations.
Perform additional duties as assigned in support of MGTs global growth and talent strategy.
Demonstrated ability to manage multiple priorities and complex workflows in a fast-paced, high-growth environment.
Excellent written and verbal communication skills, with experience presenting to senior leadership.
Comfortable working across time zones and occasionally outside standard business hours to support global operations
(ref : iimjobs.com)
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Program Manager • Coimbatore, India
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