Manager- Application Release and Reliability Operations

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What We'll Bring

This is a techno-managerial role that offers significant visibility and exposure to both the current and future state of the enterprise. The candidate will work with cutting-edge technology, allowing them to grow their technical knowledge and managerial skills simultaneously. They will also be involved in creating product roadmaps and shaping the future of the software they manage.

What You'll Bring

Enterprise Applications Support

• Develop strategic and tactical plans for the onboarding, configuration, support, upgrade, and administration of enterprise application services.
• Provide 24x7 support for enterprise business applications, including incident response, rapid remediation of business-impacting incidents, root cause analysis, and researching solutions to prevent recurrence.
• Maintain high operational uptime rates for revenue-generating business applications through formalized monitoring, service restoration, and change execution programs.

Software Delivery Management (Release and Configuration)

Automation and Tools Administration

Support Management

Impact You'll Make

Continual Service Improvement

Resource Management

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

TransUnion Job Title

Manager I, Applications Support

Skills Required

Application Performance Management, Automation, Itil