Role : ServiceNow HAM Developer (Senior)
Experience : 5+ Years (ServiceNow), 2+ Years (HAM)
Employment Type : Full-time
Job Overview :
We are seeking a highly skilled and experienced Senior ServiceNow HAM Developer with over 5 years of experience on the ServiceNow platform, including at least 2 years focused specifically on Hardware Asset Management (HAM). This role is for a hands-on developer who will be responsible for designing and implementing comprehensive HAM solutions from scratch. You will work closely with cross-functional teams to streamline operations and ensure compliance, delivering high-quality, rapid iterations in a fast-paced environment.
What You Will Do :
- Design and implement comprehensive ServiceNow HAM solutions and workflows from the ground up, ensuring they align with business requirements.
- Develop key functionalities for asset management, including reconciliation, barcode management, and asset lifecycle tracking.
- Configure and maintain CMDB (Configuration Management Database) relationships and data models to accurately reflect the hardware asset landscape.
- Work closely with procurement and asset teams to streamline operational processes and improve efficiency.
- Deliver rapid iterations with a strong focus on quality and compliance, ensuring all solutions meet regulatory and security standards.
- Troubleshoot complex issues related to HAM and CMDB, providing effective and timely resolutions.
- Collaborate with stakeholders to gather requirements, provide technical guidance, and present solution designs.
Must-Haves :
5+ years of experience on the ServiceNow platform, with a minimum of 2+ years dedicated to HAM-specific development.Strong proficiency in Glide scripting, JavaScript, and Integration Hub for building integrationsand custom solutions.
Proven experience with CMDB / data modeling, including configuring CI (Configuration Item) relationships and attributes.A strong grasp of object-oriented programming (OOP) concepts.Excellent command of the English language, with a strong communication and initiative-driven mindset.Nice-to-Haves :
Knowledge of Software Asset Management (SAM) functionalities and best practices.Experience with SCCM (System Center Configuration Manager) integration for asset discovery and data population.Relevant ServiceNow certifications (e.g., Certified Application Developer, Certified Implementation Specialist - HAM).(ref : hirist.tech)