This job offer is not available in your country.
▷ (Apply Now) Deputy Manager Operational Excellence
HCLTechIndia10 hours ago
Job descriptionShould also be able to facilitate calibration sessions with client and internal stakeholders Should be good at operations & business process management fundamentals like process reengineering (BPR), staffing, capacity planning, utilization, forecasting, scheduling, volume handling, process mapping, BCP handling, team handling, huddles, CAPA, RCA, rebuttals, reporting, data analysis, inferential statistics, performance handling, attrition management, career planning, hiring and training management etc Should be able to creatively and productivity engage with parallel Ops Support teams, like MIS, Automation, AppsDev, in driving large scale functional projects. Ensure projects meet the required standards, contractual & regulatory requirements, and performance measures to ensure our service meets or exceeds customer expectations Create & drive continuous improvements by identifying problem & opportunity statements & converting them into solid projects at all scales (Kaizen, lean, SS, Analytics, automation). Coordinate with internal leadership and client stakeholders to address top quality concerns and drive strategic initiatives, as required. Train & manage training, basis need assessments & process requirements. Build a robust complaints handling, investigation and reporting process. Drive & implement ISO 9001 : 2015 recommended standard practices, as required (auditing, audit management, NC closures and action reviews)
Hi,
We are hiring for a Deputy Manager role into Operational Excellence for Chennai location.
Key tasks and responsibilities :
Exp- 5 to 8years
- Should have experience in Baselining; Benchmarking; Load Balancing; Resource Utilization / Cross Utilization; BA; SLA revision etc
- Design, develop and deploy Quality (QMS) framework in line with customer expectation and business requirements (SLA Management, Metric Management; Targets; post transition performance evaluation, reporting, sampling techniques, error definition (Critical & Non Critical), FMEA etc)
- Schedule and govern customer interactions (VoC ->
CTQ) and drive relevant projects with a view to enhance end customer journey, thereby providing a hassle-free engagement for HCL Clients.
Create a job alert for this search
Manager Operational Excellence • India
Related jobs
![Identity & Access Operations Manager [T500-13066]](https://cdn-logos.talent.com/v1/logo/image?feedcode=jobrapido-pms&company_name=Talent500)
- Promoted
Management Intern
AJS HIREUPNagpur, IN Management Internship – Join AJS HIREUP’s Logistics Team!.Your Role as a Management Intern.Assist in day-to-day logistics operations.
Work closely with the operations and tech teams.Assist in managi...Show moreLast updated: 30+ days ago
- Promoted
Senior Manager
Tata Consultancy ServicesNagpur, Maharashtra, India TCS BPS IS HIRING FOR Senior Manager role at Nagpur!.Kindly go through the norms below and apply only if its relevant.International Life and Annuity Insurance Domain.
Any full-time graduate (10+2+3)...Show moreLast updated: 20 days ago
- Promoted
Manager / Senior Manager - Databricks
Tiger Analyticsnagpur, maharashtra, in Manager / Senior Manager - Databricks.Tiger Analytics is a global leader in data and analytics services, helping organizations solve.
We are looking for a Manager / Senior Manager - Databricks with a st...Show moreLast updated: 7 days ago
- Promoted
Safety Aggregate Reporting Manager
IQVIA Indianagpur, maharashtra, in Designation : Safety Aggregate Reporting Manager.Skill : Authoring Aggregate reports.Act as a stand-alone global functional lead at a project level applying experience, knowledge and expertise for S...Show moreLast updated: 30+ days ago
- Promoted
Workday Financal Management
ThoughtFocusNagpur, IN ThoughtFocus helps forward-looking companies and organizations in the financial services, manufacturing, and higher education / public services sectors innovate and achieve a better future faster.Cli...Show moreLast updated: 18 days ago
- Promoted
Operations Manager
PTR GlobalNagpur, IN Pinnacle Group is a nationally recognized leader in workforce solutions, known for delivering high-impact staffing, talent management, and technology services to some of the most respected companie...Show moreLast updated: 21 days ago
- Promoted
Senior Manager
WeaverNagpur, IN Weaver, Bengaluru, Karnataka, India (On-site).Weaver is a full-service national accounting, advisory, and consulting firm with opportunities for professionals in many different fields.We seek to br...Show moreLast updated: 9 days ago
- Promoted
SAP Project Manager
S2IntegratorsNagpur, IN We are looking for an experienced.SAP implementation, upgrade, and rollout projects across multiple modules.The ideal candidate should have a strong understanding of SAP solutions, excellent leader...Show moreLast updated: 7 days ago
- Promoted
Head of Operations
Biotechnology CompanyIndia We are seeking a strategic, results-driven.PhD in Life Science or related discipline with 8 to 12 years of experience in R&D management, product development, lab operations, procurement, inventory ...Show moreLast updated: 30+ days ago
- Promoted
Senior Manager, New Initiatives
Wellisen Nutraceuticals Pvt LtdNagpur, IN Senior Manager, New Initiatives — Knowledge Networks.Knowledge Networks (KN) is a global platform driving responsible AI governance and enterprise AI leadership.
Through our flagship initiatives—Reg...Show moreLast updated: 9 days ago
- Promoted
SailPoint IIQ - Deputy Manager
Deloittenagpur, maharashtra, in SailPoint Developer [Deputy Manager].As a SailPoint Developer in our Cyber : Identity Team, you’ll build and nurture positive working.
As a SailPoint Developer, you will design, develop, and implemen...Show moreLast updated: 7 days ago
- Promoted
Celebrity Manager
Moris MediaNagpur, IN Moris Media is looking for an energetic and ambitious.In this role, you will be responsible for managing celebrity and influencer relationships, providing administrative and strategic support, and ...Show moreLast updated: 21 days ago
- Promoted
Team Lead
HCLTechNagpur, Maharashtra, India Technical Skill Set : Oracle PL / SQL, Production support.Unix Shell Scripting, Autosys, Service Now.Notice Period : Immediate joiners.
Location : Work from Office NAGPUR.In addition, please consider the...Show moreLast updated: 21 days ago
- Promoted
Executive / Sr.Executive
Geo-Chem IndiaNagpur, Maharashtra, India We are seeking a driven and experienced Sales Executive to join our team, specializing in Food Laboratory Testing solutions.
The ideal candidate will have a strong hunting mindset with a proven abil...Show moreLast updated: 29 days ago
- Promoted
Identity & Access Operations Manager [T500-13066]
Talent500nagpur, maharashtra, in Identity & Access operations Manager.At the healthcare organisation, we enable better, smarter, safer healthcare to improve lives.
As a new company with a long legacy of creating breakthrough soluti...Show moreLast updated: 30+ days ago
- Promoted
City Operations Head - PAN India
CurefitIndia Curefit Healthcare Pvt Ltd, founded in 2016, is India’s largest fitness company and wellness platform.Cult, from the house of Curefit, was established with a mission to make fitness easy, fun and a...Show moreLast updated: 9 days ago
- Promoted
SAP Native HANA - Manager
PwC IndiaNagpur, IN SAP Native HANA Modelling and Strong SQL Scripting skills (Must have Hands on Experience on XSA modelling).Hands on experience on writing stored procedures.
Minimum 8 years of hands-on experience in...Show moreLast updated: 21 days ago
- Promoted
Division Manager
Open Links FoundationNagpur, IN IT-based non-profit organization.Sanjay Dalmia (IIT Delhi, IIM Ahmedabad).OLF aims to improve quality of education in government schools by (a) supporting and motivating teachers (b) partnering wit...Show moreLast updated: 9 days ago
- Promoted
Senior Project Manager
Zensar TechnologiesNagpur, IN Job Role- Senior Project Manager.Primary Skills- Strong experience with CISCO Products, CCW and CCWR, EA(Enterprise Agreement), Project Manager role.
Lead and manage Cisco Commerce projects from ini...Show moreLast updated: 20 days ago
- Promoted
Head of Operations
Sosuv ConsultingIndia About the Role We are seeking an experienced and strategic.The role requires a strong mix of.Key Responsibilities Operational Leadership Oversee end-to-end service delivery across consulting, manag...Show moreLast updated: 14 days ago